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Can’t Upgrade to Windows 11? Here’s What to Do Next

upgrading to windows 11 from windows 10

Is Your Computer Ready for Windows 11?

If you’re still using Windows 10, it’s time to think about upgrading. Microsoft has announced that Windows 10 will no longer be supported after October 14, 2025. This means no more security updates, no Office 365 compatibility, and no technical support. While you can buy extended support until 2026, it’s only a temporary fix. The best solution? Upgrade to Windows 11.

The good news is that the Windows 11 upgrade is free for compatible devices. But here’s the catch: not all computers can run Windows 11. If your device doesn’t meet the requirements, you could be left behind. That’s where we come in. At Computer Repair Adelaide, we’re here to help you navigate the transition from Windows 10 to 11 smoothly.

In this guide, we’ll walk you through what to do if your computer doesn’t support Windows 11. From checking compatibility to upgrading hardware, we’ve got you covered. Let’s get started!

Check If Your PC Can Upgrade to Windows 11 with the PC Health Check Tool

Before you update Windows 10 to 11, you need to check if your device meets the system requirements. Microsoft is rolling out Windows 11 24H2 as a free update, and by now, most eligible devices should have received it.

windows-11-update-menu

Step 1: Check for Windows 11 Update in Settings

Before using the PC Health Check Tool, first check if your device is already eligible for the Windows 11 upgrade:

  1. Click the Start menu and open Settings.
  2. Navigate to Windows Update (found under “Update & Security” in Windows 10).
  3. Click Check for updates.

If your PC and laptop is eligible, you should see an option to upgrade Windows 10 to 11 for free. Click Download and install to begin the process. If you don’t see the update, don’t worry—some devices receive it later than others. But if it still doesn’t appear, your PC might not meet the system requirements. The best way to confirm this is by using the PC Health Check Tool.

pc-health-check

Step 2: Use the PC Health Check Tool

Follow these steps to determine if your device can change from Windows 10 to 11:

1. Download the PC Health Check Tool

  • Visit Microsoft’s official website.
  • Scroll down and click Download PC Health Check Tool.
  • Save and open the file to install it.

2. Run the Tool

  • Open the PC Health Check Tool from your Start menu.
  • Click Check now under “Introducing Windows 11”.

3. Understand the Results

  • If your device is compatible: You’ll see a message confirming that your device is eligible for the Windows 10 to 11 free upgrade. The update should appear in Windows Update soon if it hasn’t already.
  • If your device is incompatible: The tool will list the reasons why upgrading to Windows 11 isn’t possible. This could be due to older hardware, missing TPM 2.0, or an unsupported processor.

If your device can’t update Windows 10 to 11, don’t worry—we’ll guide you on your next steps. At Computer Repair Adelaide, we can help you explore options like hardware upgrades, operating system installations, or alternative solutions to keep your system secure and up to date.

What If Your PC Isn’t Compatible with Windows 11?

not windows 11 compatible

So, you ran the PC Health Check Tool, and it says your device can’t upgrade Windows 10 to 11. That might feel frustrating, but don’t worry—there are solutions!

Microsoft has strict hardware requirements for the Windows 11 upgrade, and if your PC doesn’t meet them, it’s likely due to one or more of the following:

Windows 11 Minimum System Requirements

  • Processor: 1 GHz or faster, with at least two cores (Intel 8th Gen, AMD Ryzen 2000 series, or newer)
  • RAM: At least 4 GB (but 8 GB or more is recommended)
  • Storage: Minimum 64 GB of free space
  • TPM (Trusted Platform Module) 2.0: Required for security and encryption
a person changing RAM in desktop slot

1. Not Enough RAM? Here’s How to Upgrade It

Windows 11 needs at least 4 GB of RAM, but if you want smooth performance, we recommend upgrading to 8 GB or more.

How to Check Your RAM

  • Press Ctrl + Shift + Esc to open Task Manager.
  • Click on the Performance tab and select Memory.
  • Look at the Total RAM—if it’s less than 4 GB, your device doesn’t meet the requirement.

Solution: Upgrade Your RAM

✔️ Check your device’s RAM capacity

✔️ Install compatible RAM modules

✔️ Optimise your PC for better speed

💡 Need a RAM upgrade? Contact us today!
windows-11-storage-settings-featured

2. Not Enough Storage? Upgrade to an SSD for Speed & Compatibility

Even if you have enough total storage, you need at least 64 GB of free space to upgrade Windows 10 to 11. If your PC runs on a traditional HDD (hard disk drive), it might also slow down Windows 11.

How to Check Your Storage Space

  • Open File Explorer.
  • Click This PC to see your total storage and available free space.
  • If free space is less than 64 GB, the update won’t install.

Solution: Upgrade to a Faster SSD

✔️ Upgrade your storage to an SSD

✔️ Migrate your data without losing files

✔️ Install Windows 11 for a fresh start

💡 Need more storage? Get in touch with us!
A TPM

3. No TPM 2.0? Here’s How to Check & Enable It

TPM 2.0 (Trusted Platform Module) is a security chip required for Windows 11. Most modern PCs have it, but sometimes it’s disabled in BIOS.

How to Check If Your PC Has TPM 2.0

  • Press Windows + R, type tpm.msc, and hit Enter.
  • Look for “Specification Version” on the bottom right.
  • If it says 2.0, your PC meets the requirement.
  • If it says 1.2 or “No TPM found”, you may need to enable it in BIOS or install a TPM module.

Solution: Enable or Install TPM 2.0

  • For desktops: Some motherboards support TPM 2.0, but it might be disabled in BIOS settings. You can enable it manually or install a TPM module if your motherboard allows it.
  • For laptops: TPM is built into the processor. If your laptop doesn’t have TPM 2.0, upgrading to a new device is usually the only option.

At Computer Repair Adelaide, we can:

✔️ Check if your device supports TPM 2.0

✔️ Enable TPM in BIOS

✔️ Install a TPM module if your motherboard supports it

💡 Not sure if your PC has TPM 2.0? We can check and upgrade it for you!
processor for windows 11 update

4. Processor Not Supported? What You Can Do Next

If your CPU (processor) is outdated, Windows 11 won’t install. Microsoft only supports Intel 8th Gen, AMD Ryzen 2000 series, or newer.

How to Check Your Processor

  • Press Windows + R, type dxdiag, and hit Enter.
  • Look under the Processor section.
  • Compare your CPU model with Microsoft’s Windows 11 supported processor list.

Solution: Upgrade to a Windows 11-Compatible PC

Unlike RAM or storage, you can’t upgrade just the processor. You’d need a new motherboard, which often means replacing the entire PC. If your CPU isn’t compatible, it’s time to upgrade.

At Computer Repair Adelaide, we can:

✔️ Help you choose the best Windows 11-compatible PC

✔️ Transfer your files, settings, and programs

✔️ Set up your new device with all your apps

💡 Need a new PC? We’ll help you find the best one for your needs!

The Risks of Using an Unsupported Windows 10

If you don’t upgrade before support ends, your PC will face serious risks:
  • No Security Updates – Without Microsoft’s security patches, your system will be wide open to malware, ransomware, and hacking attempts. Cybercriminals specifically target outdated systems.
  • No Office 365 Compatibility – Newer versions of Microsoft Office may not work on Windows 10, making it difficult to access the latest features and updates.
  • No Technical Support – Microsoft won’t offer help or troubleshooting for Windows 10. If something goes wrong, you’ll have to fix it yourself.
  • Software & App Incompatibility – As developers move on to Windows 11, more apps and programs will stop working on Windows 10.

Windows 11 is free to upgrade for now, but there’s no telling how long that will last. Don’t wait until you’re forced to pay—upgrade today! If you need assistance, Computer Repair Adelaide can help you make the transition smoothly.

Conclusion: Upgrade to Windows 11 Before It’s Too Late

Upgrading to Windows 11 is essential for keeping your PC secure, fast, and fully supported. With Windows 10 support ending on October 14, 2025, sticking with an outdated system means no security updates, no Office 365 compatibility, and no Microsoft support. While Extended Security Updates (ESU) are available until 2026, they are costly and temporary. Since Windows 11 is still free to upgrade, it’s best to switch now before Microsoft starts charging for it.

At Computer Repair Adelaide, we make the Windows 10 to 11 upgrade easy. Whether your PC, laptop is compatible or needs RAM, storage, or TPM upgrades, we can check compatibility, install necessary hardware, transfer your data, and optimise Windows 11 for the best performance. Don’t wait until it’s too late—contact us today for a seamless upgrade!

Frequently Asked Questions

Yes, Windows 10 can be upgraded to Windows 11 for free if your device meets the system requirements. You can check for the upgrade in Settings > Windows Update or use the PC Health Check Tool to verify compatibility. If your PC isn’t eligible, upgrading hardware or getting a new device may be necessary.

Yes, if you recently upgraded, you can change Windows 11 to Windows 10 within 10 days by going to Settings > System > Recovery > Go back. After this period, a clean installation of Windows 10 will be required. However, since Windows 10 support ends in 2025, it’s recommended to stay on Windows 11 for security and performance.

If you don’t upgrade Windows 10 to 11, your system will no longer receive security updates, bug fixes, or Microsoft support after October 14, 2025. This makes your device vulnerable to malware, cyberattacks, and software incompatibility.

It depends on your hardware. If your processor, RAM, storage, and TPM 2.0 meet Windows 11’s requirements, you can change from Windows 10 to 11 through Windows Update. If not, upgrading components or getting a Windows 11-compatible device is recommended.

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Computer Repairs Adelaide is well-known for their exceptional work and effective IT solutions. We consistently provide top-notch quality in every task we handle, ensuring customer satisfaction. Our team of technicians holds professional certifications from CompTIA A+ce and Microsoft, guaranteeing the utmost level of excellence in our services.

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